Last updated: 2020-09-14

  1. Detailed description of goods and/or services
    Bizi Kids is a business in the e-commerce industry that sells toys online

2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 5 – 7 days. Orders will be confirmed by way of email and sent via courier.

3. Return and Refunds policy
The provision of goods and services by Bizi Kids is subject to availability. In cases of unavailability, Bizi Kids will refund the
client in full within 30 days. Cancellation of orders by the client will attract a 3.5 % administration fee.

4. Customer Privacy policy
Bizi Kids shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal
information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

5. Payment options accepted
Payment may be made via Visa and MasterCard

6. Card acquiring and security
Card transactions will be acquired for Bizi Kids via PayGate (Pty) Ltd who are the approved payment gateway for all South African
Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the
website. Users may go to www.paygate.co.za to view their security certificate and security policy.

7. Customer details separate from card details
Customer details will be stored by Bizi Kids separately from card details which are entered by the client on PayGate’s secure site. For
more detail on PayGate refer to www.paygate.co.za.

8. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is
South African Rand (ZAR).

9. Responsibility
Bizi Kids takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,
customer service and support, dispute resolution and delivery of goods.

10. Country of domicile
This website is governed by the laws of South Africa and Bizi Kidschooses as its domicilium citandi et executandi for all purposes under
this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

11. Variation
Bizi Kids may, in its sole discretion, change this agreement or any part thereof at any time without notice.

12. Company information
This website is run by Candle Light Games PTY LTD based in South Africa trading as
Bizi Kids and with registration number 2017/ 153196/07

13. Bizi Kids contact details
Company Physical Address: 2 Milkwood Place, 11th Avenue, Melkbosstrand
Email: cheryl @bizikids.co.za Telephone: 065 698 5066